Privacy policy

Gift Ideas Townsville is run by Townsville Advertising (Suite 17/45–49 Bundock St, Belgian Gardens QLD 4810). This policy covers what we collect on this website and what we do with it.

Enquiries you send a store

When you use an Enquire form we collect your name, the mobile number and/or email you give us, your message and the product you asked about. We pass these to that business so it can reply to you, and keep a copy so the business can see it in its account. We don’t sell your details or add you to a mailing list.

Phone calls

Call buttons open your phone’s dialler with the store’s own number. We record that the button was tapped, but not your number or the call.

Site statistics

We count product views, card views and button taps (call, enquire, website, directions) for each product, so businesses can see how their listings perform. These counts are stored without your name, email or IP address. If we add Google Analytics or Google Ads conversion tracking, this policy will say so, along with how to opt out.

Business accounts

For businesses that list products we hold your login email, business details, product details and billing records. Payments are processed by our payment provider; we don’t store card numbers.

Where it’s stored

The site is hosted by Netlify. Account and listing data is stored with Supabase in Sydney, Australia. Emails are sent through our email provider. Some of these providers may process data overseas.

Access and complaints

To see, correct or delete your information, or to make a complaint, email hello@giftideastownsville.com.au. If you’re not happy with our response you can contact the Office of the Australian Information Commissioner (oaic.gov.au).